Smarter delivery because of more flexible agreements
Intelligent routing software uses advanced algorithms and data processing to calculate the most efficient route for a delivery person.
What do they take into account?
traffic conditions
weather conditions
delivery times
customer locations
...
Especially for scenarios where time is an important factor, such software offers many advantages.
Research shows that time constraints can cause a great deal of inefficiency.
For example, having to deliver in a city environment during rush hour, which often starts around 7am and ends around 10am.
If you are asked to deliver within that time frame, this causes a lot of frustration for the recipient, the supplier, the driver, the city, etc. In a time when people are used to speed and convenience, this is annoying.
If you look deeper into why these time constraints exist, it often has to do with the need for someone to be present to grant access.
Smart access management: the solution for flexible agreements and deliveries
With smart access control we could solve this. Smart technology (such as smart locks) provide the possibility to give or receive access to a delivery location at pre-agreed times and in a secure manner, even when no one is physically present.
No more missed deliveries
Saving time and costs
Safety guaranteed
A better customer experience
In addition to solving one logistical challenge, being flexible in deliveries plays an important role in the customer experience. Customers can indicate their preference for specific delivery times or locations. Even last-minute adjustments are possible without causing logistical complications.
If you want to prepare your company for the future of deliveries, definitely consider implementing smart access management solutions.
Integration into the existing workflow
For successful adoption, it is important that changes in the process are minimal. Companies choose Sfinx Inside for a reason, they can start faster, scale up as they grow and automate workflow to do more with less. Sfinx handles all connections with the smart applications in the most secure way and is open to connections with your software stack. Our solution is easy to implement and powerful to scale up to the extent that you need it.
A winning combination: flexible delivery and pick-up services
Smart delivery methods are not the only innovation in the logistics sector. Pick-up services, where customers can pick up their own packages or goods at a time of their choosing, are also gaining popularity.
The combination of flexible delivery and pick-up services offers companies and customers unprecedented flexibility.
Pick-up services: the next step in customer-oriented logistics
Pick-up services offer customers the opportunity to pick up goods at their convenience, without having to rely on fixed opening hours or time-sensitive deliveries. These services can range from picking up an online order at a pick-up point to returning products or packages. The customer chooses the time, and the system ensures that they can access their goods in a safe and efficient way.
With smart access management, coupled with a planning system and possibly other systems such as ERP, pick-up experiences become smooth and safe.
Some key benefits:
24/7 accessibility: Customers no longer have to rush to pick up their package during office hours.
Secure and controlled: Smart access control systems ensure that only authorized persons have access. Think of a customer who can open the door of a pick-up locker or storage space via an app or unique access code. This ensures that goods are stored safely until the moment of collection.
Flexible storage locations: Thanks to smart access control, companies can offer flexible pick-up locations, such as lockers, offices or even at partners. This provides more convenience for customers and makes it possible to optimally use valuable square meters in stores or warehouses.
Efficient returns: This technology also offers advantages in returns processes. Customers can return products at their own time, and the supplier can collect the goods without an employee having to be physically present. This makes the returns process easier and more customer-friendly.
What are the benefits for companies?
By combining smart pick-up services with smart access management, companies can improve their customer service and operational efficiency:
Lower personnel costs
Higher customer satisfaction
Scalability
Smart technology that provides extra flexibility offers advantages not only for deliveries, but also for pick-up services, making it an ideal solution for the future of customer-centric logistics!